At TruboGiga Power Bank, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information to provide a smooth shopping experience:
A. Personal Information
When you make a purchase or create an account, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Details (securely processed through trusted gateways)
B. Non-Personal Information
We may collect technical details such as:
- Browser type, IP address, and operating system
- Device information and usage patterns
- Cookies and tracking data to improve your experience
2. How We Use Your Information
Your information is used for the following purposes:
- To process and deliver your orders
- To send order confirmations, invoices, and shipping updates
- To provide customer support and resolve queries
- To notify you about offers, discounts, and new products (only if you opt-in)
- To improve our website, services, and user experience
3. Data Protection & Security
We implement strict data security measures to safeguard your information from unauthorized access, misuse, or disclosure.
All payment transactions are encrypted and processed securely through trusted payment gateways.
We never store your card or UPI details on our servers.
4. Cookies Policy
Our website uses cookies to personalize your browsing experience.
Cookies help us:
- Remember your preferences
- Track website performance
- Improve navigation and product recommendations
You can disable cookies in your browser settings, but some parts of the site may not function properly.
5. Sharing of Information
We value your trust and never sell or trade your personal data.
We may share your data only with:
- Courier partners (for delivery)
- Payment gateways (for processing payments securely)
- Service providers (for website hosting, analytics, etc.)
All third-party partners are bound by strict confidentiality agreements.
6. Your Rights
You have the right to:
- Access and review your personal information
- Request correction or deletion of your data
- Opt out of marketing communications anytime
To exercise your rights, contact us at support@trubogiga.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the last updated date clearly mentioned.
8. Contact Us
If you have any questions about our Privacy Policy, please reach out:
📞 +91 96903 56967
📧 support@trubogiga.com
📍 Plot No. A-184/3, Near Brain Discovery Global School, Neb Sarai, New Delhi – 110068