Welcome to TruboGiga Power Bank!
These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and products. By accessing or purchasing from our site, you agree to comply with and be bound by these terms. Please read them carefully before using our services.
1. General Information
The website TruboGiga Power Bank (“we”, “our”, or “us”) operates an e-commerce platform offering solar power banks, wireless power banks, and mobile accessories.
By using our website, you agree to follow all applicable laws and regulations related to online purchases in India.
2. Use of Website
- You must be at least 18 years old to make purchases from our site.
- You agree to provide accurate and complete information during registration or checkout.
- You are responsible for maintaining the confidentiality of your account credentials.
- Any misuse, hacking, or unauthorized activity on our website is strictly prohibited.
3. Products & Pricing
- All prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
- We reserve the right to modify prices, discounts, or product details without prior notice.
- Product images shown are for illustration purposes only; actual color, design, or packaging may vary slightly.
4. Orders & Payments
- Orders are confirmed only after successful payment or COD verification.
- We reserve the right to cancel or refuse any order if fraudulent activity or incorrect information is detected.
- Payments are processed securely through trusted payment gateways; we do not store card or UPI details.
5. Shipping & Delivery
- We deliver across India through reputed courier partners.
- Estimated delivery time varies between 2–10 business days, depending on location.
- Any delay caused by courier partners, natural events, or unforeseen issues will be communicated via email/SMS.
Refer to our Shipping Policy for full details.
6. Returns & Refunds
- Returns are accepted within 7 days of delivery for eligible items only.
- Refunds are processed within 5–7 business days after product inspection.
For more information, see our Return & Refund Policy.
7. Intellectual Property
All content on this website — including logos, product images, text, graphics, and layouts — is the intellectual property of TruboGiga Power Bank.
Reproduction, redistribution, or use of any content without prior written permission is prohibited.
8. Limitation of Liability
- TruboGiga Power Bank is not liable for any direct or indirect damages, losses, or issues arising from product misuse or third-party courier delays.
- Our total liability for any claim shall not exceed the amount paid by the customer for the product.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the content, privacy, or security practices of those third-party websites.
10. Governing Law
These Terms & Conditions are governed by and construed under the laws of India, with jurisdiction in New Delhi.
11. Contact Information
For any queries related to these Terms, please contact us:
📞 +91 96903 56967
📧 support@trubogiga.com
📍 Plot No. A-184/3, Near Brain Discovery Global School, Neb Sarai, New Delhi – 110068